Terms of Service

Welcome to Mellizhai. These Terms of Service ("Terms") govern your access to and use of mellizhai.com (the "Site") and any purchases made through it. By using our Site, you agree to be bound by these Terms.

1. About Us

Mellizhai ("we," "us," "our") sells women's and kids' ethnic and fashion wear, including kurtis, co-ord sets, lehengas, maxis, and salwar sets, through our website mellizhai.com.

2. Eligibility

You must be at least 18 years old, or using the Site under the supervision of a parent/guardian, to place an order with us.

3. Products and Pricing

  • All products are subject to availability. We reserve the right to discontinue any product without notice.
  • Prices are listed in Indian Rupees (₹) and are inclusive/exclusive of applicable taxes as indicated at checkout.
  • We make every effort to display product colours and details accurately; however, actual colours may vary slightly due to screen settings and lighting during photography.
  • We reserve the right to correct pricing errors and cancel orders placed at an incorrect price, with a full refund.

4. Orders and Payment

  • By placing an order, you make an offer to purchase the product(s), which we may accept or decline.
  • Payments are processed securely through Razorpay. We do not store your card or bank details.
  • Orders are confirmed only after successful payment.

5. Shipping

Shipping timelines and charges are outlined in our Shipping Policy. We are not responsible for delays caused by courier partners or events beyond our control.

6. Exchanges and Returns

Please refer to our Exchange Policy for details on eligibility, timelines, and the process for exchanges or returns.

7. Intellectual Property

All content on this Site — including logos, product images, designs, and text — is the property of Mellizhai and protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

8. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Post or transmit any harmful, offensive, or infringing content
  • Interfere with the proper functioning of the Site

9. Limitation of Liability

To the fullest extent permitted by law, Mellizhai shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased, beyond the value of the order in question.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Insert City, e.g., Chennai/Coimbatore], Tamil Nadu.

11. Changes to Terms

We may revise these Terms at any time. Updates will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes constitutes your acceptance of the revised Terms.

12. Contact Us

For any questions regarding these Terms, please contact us:

WhatsApp: +91 90807 97254
Contact form: mellizhai.com/contact